Personal data we process
We process your personal data because you use our services and/or provide it to us yourself, for example via email, WhatsApp or our contact details. Below is an overview:
- First and last name
- Phone number
- Email address
- Company name and billing details
- Project information and website briefs
- Technical data (IP address, browser, device)
Purpose of processing
sio-IT processes your personal data for the following specific purposes:
Service delivery
To call, email or message you via WhatsApp so web design, IT support and maintenance can be carried out correctly.
Development & delivery
For building, testing and delivering websites, updates and custom digital solutions.
Invoicing & administration
For correctly handling quotes, invoices, payments and legal administration.
Retention period
We do not retain your personal data longer than strictly necessary to achieve the purposes for which your data was collected.
Invoice and administration data is generally retained for 7 years in accordance with legal obligations. Other correspondence and project data is deleted when no longer needed, unless you request deletion.
Sharing personal data with third parties
sio-IT never sells your data to third parties and only shares it when necessary to perform our agreement with you or to comply with a legal obligation.
With partner companies that process your data on our behalf (such as hosting, email and analytics providers), we enter into processor agreements to guarantee the same level of security and confidentiality.
Cookies & analytics tracking
sio-IT uses functional cookies and, with your consent, analytical cookies to improve the website.
Functional & technical
Required for the website to work correctly, including cookie preferences and language settings.
Analytics
For statistical purposes to optimise the website experience. Only placed with your consent.
View, update or delete your data
You have the right to access, correct or delete your personal data. You may also withdraw consent or object to processing by sio-IT.